The following factors, I believe, made the training a great success:

- Non-linear methodology with the consent of the participants. The best part of it was that everything planned, was covered.

- Answers to participants questions were on the mark and given till the participant/s were satisfied.

- The video presentation about the clipping from the movie "Bridge on the river Kwai".

  It showed an absolutely different scenario of implementing what we learnt. This was an excellent example, away from the normal common sales example used many a times in other videos, of how one can implement their skill in various scenarios. Also, conveyed the message, not just to see movies, but learn from them. I am not sure if anyone else got it, but frankly, it did

remind me of this old habit of mine. (We, kids in my family, had been taught by our elders to learn from movies in childhood.)

- The participation of all participants.

- Personally, for me atleast, there were many quotes stated during the course, not directly related to the negotiation skills, which were inspiring, confidence & will building, and which can help in areas beyond negotiations.

These are the few points that I can gather at this moment; I assure that I wont hesitate to write if more strikes my mind in future.

Syntel on the 14th and 15th.

It was an enriching experience and I did learn quite a few tips. Listed below are the things that will make for an effective and forceful and successful communication:

* Presentation
* Clarity in content
* Delivery
* Accompanying body language and
* Confidence

But above all this , I believe what is important is "ones belief in oneself" and knowing that I will be able to get through with a conversation or a confrontation (pleasant or unpleasant) without hurting anyone and yet getting my point and my stand across.

Like I mentioned I have always had clarity of speech and have known what my audience expects and yet my basic problem is that I get emotional and my voice quivers and gives me away.

Once I get into a conversation, I get emotional somewhere in the middle of the sentence and it is only after I see any reaction (positive, encouraging or angry, discouraging) from the person opposite me that my voice takes hold of itself and I am able to calm myself. I know the only way I can get over this is practice and I hope to be able to overcome this problem of mine soon. 

I want to thank you again for the tips you gave us and I hope I get back to you sooner than later with positive results.

The methodology used was well suited to let us learn for ourselves the various positives and negatives of Leadership and Team Building. The activities/ exercises provided enough physical, mental and emotional challenges. Moreover, these activities were beautifully discussed and mapped to the relevant concepts. The knowledge and the presentation style of the faculty was excellent.

Before I came for the training, whoever had previously attended this training had strongly recommended this programme, and hence expectations were high. It gives me great pleasure to add that Satisfaction Levels - after attending the programme - are still higher...

I look forward to implementing the learnings (and there are so many of them!)  in my professional and personal life. The feedback received from the team members at the end of the training will particularly help me in focusing on the desired attributes. Many appreciations and thanks to all responsible - the faculty and the entire team - in making this programme a wonderful learning experience for me.